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Help

Where can I get help?

If you have any issues with your programme or the online materials, please don't suffer in silence. We are here to help, and keen to support you however we can to succeed in your studies.

GENERAL ISSUES

Information is available for you in some key areas - check these first:

  1. Induction courses - ensure you have completed the Induction courses and consult these regularly during your studies.
  2. FAQ - find help with some frequently asked questions. 
  3. More information about making Programme Changes, and Attendance & Assessments.
  4. Student Programme Handbooks - this contains more detailed information about your programme, regulations, dates, assessment procedures, extensions and extenuating circumstances, marking grids, and much more. You should consult this carefully.  
  5. Student Hub
  6. Your Personal Tutor - they are there to help you navigate your studies and support you with any challenges you face.

If you don't find the answers you need, please feel free to get in touch using the email addresses on the next page.